Original topic:

overheating

(Topic created on: 05-22-2018 10:56 PM)
457 Views
Savaj
Active Level 3
Options
Galaxy S
S7 edge is getting overheat on short time charging period.. Sometimes phone untouchable due to overheat. furthermore someapp crashed due to overheat with pop up saying phone is overheat and wait to cool down.
4 Comments
Suggestion
Active Level 1
Galaxy S
my mobile also same problem
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whiterfang
Active Level 7
Galaxy S
there is only one solution. exchange ur phones with one plus 6 guys
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admin_
Expert Level 5
Galaxy S
We apologize for the inconvenience caused. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1119803. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Savaj
Active Level 3
Galaxy S
you gave this troubleshooting step link is dead( http://www.samsung.com/in/support/skp/faq/1119803.). i thought that you give best service but you don't
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