rahulhawale
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02-27-2018 11:02 PM in
Galaxy S
After upgraded android oreo and I was find a issue about mobile data. It is a problem of when I using data usually. And data will disconnect around 1-2minutes sometimes, (but the status bar is show me normally, I use 4G network service) then it will reconnect after 1-2minutes. Anyone can tell me what happen of my phone? Thanks you!
P.s. it just happen in android 8.0
P.s. it just happen in android 8.0
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admin_
Expert Level 5
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02-28-2018 05:51 PM in
Galaxy S
Thanks for reaching out to the Samsung community! We would like to suggest you kindly follow the below mention steps to overcome the Issue;
- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > More Networks > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > More Networks > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/