Original topic:

network issue for galaxy s9

(Topic created on: 06-25-2018 10:29 AM)
1004 Views
anandmathai
Beginner Level 5
Options
Galaxy S
did any of you facing network issue for galaxy s9 recently?
i am facing this issue, after the recent update in which dual volte support was enabled. i m using jio and vodafone sim and issue mainly happening with jio sim.
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8 Comments
ln
Active Level 4
Galaxy S
yes same in jio
GalaxyTeam
Active Level 7
Galaxy S
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Anonymous
Not applicable
Galaxy S
I think that the problem is in jio even I face this too
Lightning
Active Level 10
Galaxy S
same here
Kail1969
Beginner Level 3
Galaxy S
am facing the same
network issue
ayuzz
Beginner Level 2
Galaxy S
yes i m facing issue with airtel
admin_
Expert Level 5
Galaxy S
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Contact the network service provider also.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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santhoshsanty
Beginner Level 3
Galaxy S
after doing the above steps still facing lot of network issues