my files not showing files/folders from one drive

[SagarS23]

i have been using my files application and signed into one drive but i am no longer seeing my one drive files.

troubleshooting steps taken so far:

1. sign out and sign back in to one drive in my files

2. clear cach and data from my files application 

3. checked files and folders are available on my one drive web

still no luck. 

is anyone having this issue? please help

[SagarS23]

these samsung support guys not helping with this issue

[SagarS23]

ok this issue was resolved in July 30 2025 samsung my file update 🙏