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Original topic:

my Samsung S9+ call recording function is not working even after activating it??

(Topic created on: 07-23-2020 02:02 AM)
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faiz81
Active Level 1
Options
Galaxy S
my Samsung S9+ call recording function is not working even after activating it several times from the settings ???? Please look into it

3 Solutions


Accepted Solutions
Solution
Aashish
Expert Level 4
Galaxy S
If you use WiFi calling then call recording won't work. Disable WiFi calling to make call recording work.

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Solution
Aashish
Expert Level 4
Galaxy S
It will surely work now.

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Solution
Aashish
Expert Level 4
Galaxy S
That's what I'm here for bro, happy to help.

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10 Comments
anasm81
Active Level 5
Galaxy S
Based on Google’s security policy and local law, Samsung had blocked call recording through 3rd party ACR applications. So this operation is intended behavior. However some 3rd party application developers had found a detour to record each voice during calls and applied it to their apps.  Those applications have been working on previous Samsung devices whereas it was blocked on S9/S9+ device due to improved call recording solutions.

 

Note: In future if local law permits call recording, voice recording during calls will be possible via preloaded Phone > Call application in upcoming software update. For this, Samsung is reviewing each local law again and allowed countries will be categorized in the near future.  

faiz81
Active Level 1
Galaxy S
Thanks brother for the answer but it is working on cheap phones of Samsung like in M01 J2 etc ??? Why if Samsung has blocked call recordings and is reviewing it's policy.
anasm81
Active Level 5
Galaxy S
if u satisfied with my solution please tap on 3 dots and accept solution thank you for using Samsung' member app
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anasm81
Active Level 5
Galaxy S
u r correct but it's policy we can't do anything for more information u can view above link and please accept solution by clicking 3 dots thank you
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Solution
Aashish
Expert Level 4
Galaxy S
If you use WiFi calling then call recording won't work. Disable WiFi calling to make call recording work.
faiz81
Active Level 1
Galaxy S
yes I was using WiFi calling has turned it off now and will check tomorrow morning. thanks 😊
Solution
Aashish
Expert Level 4
Galaxy S
It will surely work now.
faiz81
Active Level 1
Galaxy S
thank you brother for the guidance 🙏