Original topic:

my S20+ is draining battery super quick

(Topic created on: 10-20-2020 03:39 PM)
195 Views
S20abid
Beginner Level 2
Options
Galaxy S
With just 2 hours screen on time it lost 50•/• of its battery please release a software update to fix this issue.
12 Comments
Galaxy S
Samsung phone ka price aur battery...dono fast drop hote hai
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Pratyušh
Active Level 7
Galaxy S
yaar mai to kudh apne s20ultra ke battery backup se pareshan hu sirf 4 Ghanta ka sot deta hai ek charge me
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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