Original topic:

issue with network

(Topic created on: 08-04-2017 11:44 AM)
173 Views
goyallike
Beginner Level 2
Options
Galaxy S
i m facing network issues in my s8 device. jio sim is working very good. but the other company's sim are not working properly. few days back i visit samsung service centre then they changed the mother board of mobile..but still i m facing problems..its not catching 4g signal..
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2 Comments
VivekGowda
Active Level 3
Galaxy S
I suggest u check with sim card operator rather than with Samsung always use ur main sim ie internet sim in Sim slot 1 to good internet speed
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admin_
Expert Level 5
Galaxy S
"Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider."

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