heating issue

[Tinku92]

heating problem after updating 2.1 in mybs9 plus

[Anonymous]

no such issues and battery life like champ.....it's because I flashed that 2.1 firmware by service center.....didn't simply install it by mobile data or wifi which is never the proper or recommended procedure especially when new big os update or new big ui interface come

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support