Original topic:

error report appearing

(Topic created on: 02-26-2021 07:57 PM)
2832 Views
PG1072
Active Level 2
Options
Galaxy S
Missing/Bad FileProvider for Freshchat. Camera capture will fail in devices running Nougat or later versions of OS (error code 354)"

This msg is cropping up time and again on my s21 ultra since last 2 days. This is popping up in every 5 to 10 mts. Can someone help to solve this 
14 Comments
SuBhaM_SaNtRa
Active Level 7
Galaxy S

1st Solution : 

Hey,

As in Section no 1.1 in the link you shared you need to add

<provider android:name="android.support.v4.content.FileProvider" android:authorities="com.example.demoapp.provider" android:exported="false" android:grantUriPermissions="true"> <meta-data android:name="android.support.FILE_PROVIDER_PATHS" android:resource="@xml/hotline_file_provider_paths" /> </provider>

In your AndroidManifest.xml file.

and in your Strings.xml file add
<string name="hotline_file_provider_authority">com.example.demoapp.provider</string>

Don't forget to replace "com.example.demoapp." in the authorities attribute and in the strings file with your app's package name

 

add <provider> inside <application>

2nd Solution :

1

you just need to add this line bellow in values/strings.xml file:

<string name="freshchat_file_provider_authority">com.mypackage.provider</string>

try changing android:name="android.support.v4.content.FileProvider" to android:name="androidx.core.content.FileProvider"

If not solved then contact with Customer support.

 

Thank You.

mallikarjun
Active Level 1
Galaxy S
I'm also facing this error

Missing/Bad FileProvider for Freshchat. Camera capture will fail in devices running Nougat or later versions of OS (ErrorCode : 354)
0 Likes
Galaxy S
To slove the problem u might have installed bajaj finserv wallet..uninstall the app it will slove the problem
kartman
Active Level 1
Galaxy S
Oh is it?
0 Likes
typicalmalayali
Beginner Level 3
Galaxy S
Thanks a lot brother. Was worried about this. Did all I can. I have Bajaj app installed
0 Likes
Sudhanshu
Beginner Level 3
Galaxy S
Missing/Bad FileProvider for Freshchat. Camera capture will fail in devices running Nougat or later versions of OS (error code 354)"


This msg is cropping up time and again on my s20 plus since last 10 days. This is popping up in every 5 to 10 mts. Can someone help to solve this 

0 Likes
Sudhanshu
Beginner Level 3
Galaxy S
Some days before i am facing one more issue on my s20 plus my phone screen loock with 1440min and your coustmer care give me the wrong information he said restart you phone again the phone showing me 1440 min again and my lock for 3 days can you tell me why heppens to me..
0 Likes
Daven
Beginner Level 2
Galaxy S
Missing/Bad FileProvider for Freshchat. Camera capture will fail in devices running Nougat or later versions of OS (error code 354)"
plzz solve this problem
0 Likes
Galaxy S
To slove the problem u might have installed bajaj finserv wallet..uninstall the app it will slove the problem
0 Likes