Original topic:

eSIM and Factory reset

(Topic created on: 2 weeks ago)
136 Views
Akhilsn95
Active Level 3
Options
Galaxy S
Will factory resetting my phone clear eSIM profiles from the phone?


8 Comments
Galaxy S
Yes
0 Likes
Akhilsn95
Active Level 3
Galaxy S
Ohh... then we need to visit the telecom operator office to re-issue the sim card? 🤔
0 Likes
saltaf
Active Level 9
Galaxy S
Yes
0 Likes
Akhilsn95
Active Level 3
Galaxy S
Will the profile become unsuable?
Since my operator is Jio and they said that if we remove esim profile we have to visit jio center to reissue the sim card.
0 Likes
sammieee
Active Level 6
Galaxy S
Yes you have to reissue new physical sim
0 Likes
Akhilsn95
Active Level 3
Galaxy S
Ohhh.. That's bad.. They should have add an option to retain esim while doing factory reset.
0 Likes
Sayan_SS_
Expert Level 5
Galaxy S
Yes
S_Kumar73
Expert Level 5
Galaxy S
No. There is a option. See the screenshot. All the esims will be erased only when you select the option.SmartSelect_20240504_163750_Settings_1000066788_1714820870.jpg