I have jio sim as a primary sim and airtel is secondary. Im using samsung galaxy s7 edge. My phone is frequently going to airplane mode on its own and recovering after 3 to 4 minutes. This is happening too frequently. Can somebody suggest me a solution for this
Perform a factory data reset, it may help. If the problem persists visit nearest Samsung Service Center. Also speak with you network provider's costumer service representative about the issue you are facing.
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Reset the network settings of the device by navigating to Settings >> General Management >> Reset >> Reset Network Settings. 2) Check the issue in Safe Mode. 3) Keep updating the device via FOTA or Smart Switch. 4) Take full data backup and reset the device. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
