I recently bought a nestdoorbell battery version and realized the Talk and Listen fucntion has compatibility issues with my samsung 22+ phone.
The recording and notifications are working properly with no delays
But the Talk and Listen function is not working. I am able to intermittently hear noises when the live streaming is on and the video is very clear.
But when i press the mic to talk, there is very very low voice getting emitted that the person at the door cant even hear it. When i checked the recordings also, my voice was barely audible even at max speaker volume.. All settings have been checked and mic is enabled and working properly on all other apps.
Even the Quick Responses are not audible/transmitting.
Have reinstalled the app twice and restarted the phone multiple times as well.
I have an iphone as well which is working flawlessely with no issues
Unfortunately i did read some threads from late 2021 and early 2022 that this was a samsung specific issue.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
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