Original topic:

charging s24 ultra

(Topic created on: 04-02-2024 07:17 PM)
93 Views
Addu01
Active Level 1
Options
Galaxy S

image

Getting shock while charging s24 ultra. What to do??
14 Comments
swapan1997
Active Level 9
Galaxy S
Go to service center as soon as possible
AGalaxyuser
Expert Level 4
Galaxy S
Check your switch board connection as well as earthing. Maybe that's a reason.
Galaxy S
Check ur home having earthing if not done it first
R_M_B
Active Level 1
Galaxy S
Change the adaptor first.
Try to charge your device using different adaptor
Addu01
Active Level 1
Galaxy S
Thanks for the suggestion, i tried another samsung charger (15w), and it's working perfectly fine. Maybe the device is not supporting 45w charger.
Galaxy S
For super-fast charging, you must have a
charging cable that supports adaptive
fast charging with a capacity of 45W-
45W TA + 5A cable (E-marked).
Please Note: Standard S24 cables only
support 25W chargingScreenshot_20240402_220058_Samsung Internet_1000071680_1712075471.png
Nobyos
Active Level 7
Galaxy S
45 Watts charge will be supported for S24 and the cable that comes with the charger can also be charged.
R_M_B
Active Level 1
Galaxy S
S24 ultra support 45W fast charging.
There must be a problem in the adaptor.
Because adaptor should convert the AC into DC. But in his case it is failed to convert the AC into DC. That's why your tester lights up when you put it on your mobile phone.
Don't panic it's just a faulty adaptor.
Galaxy S
Check earthing then check adaptor

Check on other devices if they are fine then visit authorised service center.