Original topic:

can't backup images in secure folder

(Topic created on: 06-15-2020 09:43 PM)
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navu1
Active Level 2
Options
Galaxy S
The backup fails at 99%, i signed in samsung account too, pls help
20 Comments
MohammedSijah
Expert Level 1
Galaxy S
It may be due to a corrupted file (files) existing in your secure folder. First move all the secure files outside to a single folder (empty your secure folder.) Then again move it back to secure folder. (You can also check yourself for any corrupted files.) Then try backup again.
navu1
Active Level 2
Galaxy S
i tried it, it didn't help
MohammedSijah
Expert Level 1
Galaxy S
You just try with a single file and check what happens.
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navu1
Active Level 2
Galaxy S
i moved all my images out of the secure folder and nothing is left to move outside from it, and i put 1 image to secure folder and thats also not backup to cloud
MohammedSijah
Expert Level 1
Galaxy S
What it shows now?
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navu1
Active Level 2
Galaxy S
it says something went wrong, try again.
navu1
Active Level 2
Galaxy S
when backup reaches 99% it shows something went wrong try again, i tried again and again
navu1
Active Level 2
Galaxy S
thank you guys, thank you mohammed sijah for helphing, have a nice day
MohammedSijah
Expert Level 1
Galaxy S
Are you solved now?
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