anandmathai
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08-07-2018 08:44 AM in
Galaxy S
after using super slow motion in manual mode the video is not recording and after that it shows camera failed and the app chrashes. after that again if I try to open the application, it's not opening. are you facing similar issues in the Galaxy Camera application? is there any fix for this?
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rahulsinghal
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08-07-2018 10:37 AM in
Galaxy S
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GalaxyTeam
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08-08-2018 06:58 AM (Last edited 03-14-2019 02:45 PM ) in
Galaxy S
admin_
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08-09-2018 10:07 AM in
Galaxy S
We do apologize for the inconvenience caused. We recommend you to follow the steps below to resolve your concern:-
- Reset the Camera (From the Camera Setting).
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Camera >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Reset the Camera (From the Camera Setting).
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Camera >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/