Original topic:

bug

(Topic created on: 01-01-2021 02:26 PM)
471 Views
souravsrv1176
Active Level 8
Options
Galaxy S
Not able to see battery uages by the app
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10 Comments
Ehsank
Expert Level 5
Galaxy S
long press on device care icon>app info>storage >clear cache and data then try
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souravsrv1176
Active Level 8
Galaxy S
it doesn't helped 😕😔
Ehsank
Expert Level 5
Galaxy S
same after all process 🤔

try these steps

1. Go to >Settings>General Management>Reset >Reset settings

2. Go to Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
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souravsrv1176
Active Level 8
Galaxy S
its bug of device care app itself
Ehsank
Expert Level 5
Galaxy S
if still same, then that would be the bug

You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

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Notadeveloper
Expert Level 2
Galaxy S
Hey its same on all Samsung onui devices. Did battery stats reset coz of New Year. Even last 7 days ia gone. As you are an old Samsung user, did this happen last year in yours
Ehsank
Expert Level 5
Galaxy S
no, i never face these things not now and previous too
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Galaxy S
same issue s20 plus
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