about software update error

[aku]

I m using s7 edge...when ever i click on software update button...its shows..like that...👇

how to solve this..issue .

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

[Rajeshk]

try on mobile data
sometimes shows this error on wifi...

[SatC]

I don't have any error on my S7, but strangely since the last two updates SE for Android didn't change. Android security patch shows June 1 and the SE shows April. Does it mean, no security updates from Samsung? Anyone with a similar issue (those who were able to update) ?

[gur]

i am using note 5 when i try to play any video it shows an unknown error has occurred

[FarmanBhat]

i am using Samsung Galaxy C9 pro it doesn't show any update of Noughat which is Android 7.0...Plz make sure that it updates to noughat the latest version of andriod 7.0...Thank you