Youtube premium background play is not working

[santhoshnair376]

Youtube premium background play is not working even after settings done as per guidance in  s22 ultra.  But the same works in VIVO, and POCO. Could any one help with settings or any other way to resolve the problem, please...?

[mahavir8455]

Try force stop youtube and relaunch it.
Ensure the id which is opened in youtube is same on which premium is there

[santhoshnair376]

Sir,did the same.premium logo is also shown.appear on top,background play,pip is enabled. Sir, when accessed from other phone it is working fine

[mahavir8455]

Is this premium logo shown?

[santhoshnair376]

Yes

[mahavir8455]

Make sure these are the settings of youtube
"Appear on top, picture in picture"
And in youtube settings "playback

[santhoshnair376]

Sir, everything done.

[Anas_D]

Optimize battery usage of the app... if its restricted, it will not work...

 

 

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support