Original topic:

Wifi keep disconneting

(Topic created on: 08-18-2021 09:20 PM)
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Iori
Active Level 3
Options
Galaxy S
Hlo i have some problem in my samsung s21 ultra it keeps disconnecting the wifi which is in my room and it connect to other wifi wich is one floor upper so what must be the solution for that. 
7 Comments
Galaxy S
Wi-Fi keeps disconnecting ok. Do one thing reset your network settings once and update me with the status.
Lekshmanan
Expert Level 4
Galaxy S
Reset Ur Network Settings
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Happyshake
Active Level 4
Galaxy S
The other floor is extender mesh or seperate router
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Iori
Active Level 3
Galaxy S
Main router is in my room and secondary router is in upper floor
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Happyshake
Active Level 4
Galaxy S
Reply if its mesh system there will be a confusion at one intersection point so phone wont connect to closest device instead maintains the connection. Try swtiching of the wifi for 5s then switch on, i have the above problem and i switch on/off my phone wifi to overcome it
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Aashish
Expert Level 4
Galaxy S
Make the name of both networks exactly same and keep same passwords so it will connect to the one with strongest signal.
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support  

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