Original topic:

Which service providers in UAE support RCS ?

(Topic created on: 02-23-2024 09:57 PM)
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TimonN
Expert Level 3
Options
Galaxy S
Hello Friends,

I am using virgin mobile and see that Chat (RCS) is enabled. But when I try to use via default Samsung Message app , it doesn't work. Messages are still sent as normal SMS.

I have 2 S23s with both having virgin mobile eSIM and I saw same issue.

So can anyone share their experience with RCS in UAE on Samsung phones ?

7 Comments
Oozywriter
Active Level 4
Galaxy S
Check with a different sim from etisalat or du. Then, identify the issue related to virgin or Samsung before reporting
TimonN
Expert Level 3
Galaxy S
I do not have other SIM cards.
That's why I am asking whether anyone here has virgin SIM and have got RCS working on Samsung Messages app.

Now I am trying with Google Messages app.
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ojwh
Active Level 6
Galaxy S
If you can, try using Google Messages. At least to test RCS.
TimonN
Expert Level 3
Galaxy S
Exactly doing that now.
AbhithRajan
Active Level 1
Galaxy S
Using RCS via Google Messages on my Samsung device, and it's functional with both Etisalat and Du networks.
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TimonN
Expert Level 3
Galaxy S
For me it's not working with virgin mobile.
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TimonN
Expert Level 3
Galaxy S
I tried few more thing yesterday and following are some observations:

1) Samsung Messages app does not support RCS with my 2 SIM cards - Jio from India roaming with du and virgin which also uses du network.

2) When I installed Google Messages , RCS worked with Jio but not with du
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