Original topic:

WhatsApp notification not comes when phone is locked

(Topic created on: 02-10-2022 09:40 PM)
2516 Views
yashchhatrala
Active Level 3
Options
Galaxy S
I facing some awkward issues after updated to Android 12 in my Samsung Galaxy S20 Ultra.
Sometimes I haven't received WhatsApp notification when my phone is locked. Also WhatsApp calls are not coming sometime. This issue facing ONLY IN WHATSAPP, All other app's notification working fine. (This issue happens sometimes, it's not a permanent issue.)

I have already tried to reset notification settings & reinstall WhatsApp but not any luck. Also, I put this app into "Never put into sleep apps" in battery optimization but it not works.

It would be great if someone helps me to solve it !

Thanks in Advance.
13 Comments
hdoniv
Active Level 10
Galaxy S
Open WhatsApp. Click settings, scroll to notifications & change...

Also edit device priorities. App permissions, etc
yashchhatrala
Active Level 3
Galaxy S
I have tried to reinstall WhatsApp but issue not resolved.

What to do in App Permissions & Device priorities ? Can you please give more details ?
0 Likes
hdoniv
Active Level 10
Galaxy S
Click mobile settings. Go to notifications. Allow it. Also pls check whether WhatsApp settings notifications r rightly set.
yashchhatrala
Active Level 3
Galaxy S
But it only happens with WhatsApp. Other apps are working fine.
hdoniv
Active Level 10
Galaxy S
Well Buddy, in that case , i m out of solution. Sorry. U please wait & c if it resolves...
yashchhatrala
Active Level 3
Galaxy S
Not an issue. Thanks for your support.
hdoniv
Active Level 10
Galaxy S
Hahaha.. 😂🤣 sorry buddy. Just now i saw. My own WhatsApp not notifying my messages... guess it's problem with WhatsApp.
yashchhatrala
Active Level 3
Galaxy S
Hahaha
Šunil
Active Level 6
Galaxy S
I am also having the same issue. No notification sounds in what's app, and during video call, it gets disconnected with a msg pop due to microphone please restart the device