Original topic:

Week wifi signal

(Topic created on: 11-13-2022 07:26 PM)
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sanju92
Active Level 1
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Galaxy S
My s22 has very weak Wi-Fi signal rather than another smartphone  anybody has solution ?
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3 Comments
sagarsw
Active Level 3
Galaxy S
Same problem in my s22 plus.
For eg. At my working place other brands phones easily connects with wifi but my s22 plus even didn't show that wifi , when gets closer to router then it's showing
Jameswalter
Active Level 4
Galaxy S

If the Wi-Fi signal is weak, it may be that your device is too far away from the router or there are obstacles between them. Move your phone or tablet near the router or remove any obstacle and check the signal strength again. Metal and magnetic materials can interfere and even block the wireless signal.

 

Greetings,
James

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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Note: Any prompt that says "Authentication Error" is related to an incorrect password. Please contact your Internet Service Provider for assistance regarding changing your Wi-Fi network password.

1: Settings >> Connections >> Wi-Fi >> W-Fi network >> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

2: Reset Network Settings: Setting >> General Management >> Reset >> Reset Network Setting.

3: Restart the Router and Mobile Device. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

4: Disable flight mode. Find the Airplane/Flight mode option and turn it off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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