Original topic:

Weak network reception

(Topic created on: 02-06-2025 11:06 AM)
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Soum25
Active Level 4
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Galaxy S
Samsung phones' network reception is always weak compared to another brand. When my old honor phone shows a full tower inside the home, whereas my s21fe shows only the 2tower symbol.
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UserAdik
Expert Level 5
Galaxy S
It's frustrating to experience weaker network reception on your new S21FE compared to your previous phone. While signal strength can vary due to several factors, let's explore some potential reasons and solutions:
Possible Causes:
* Hardware Differences: Different phones have different antennas and modem hardware. It's possible the S21FE's antenna design or modem isn't as optimized for your specific location or network as your old Honor phone.
* Software Optimization: Sometimes, software updates can impact network performance. Ensure your S21FE is running the latest software version, as updates often include modem firmware improvements.
* Case Interference: Some phone cases, especially those with metal components, can interfere with signal reception. Try removing the case to see if it improves the signal strength.
* Network Congestion: If you're in a densely populated area, network congestion can lead to weaker signal strength and slower speeds. This isn't specific to your phone but a general network issue.
* Specific Network Bands: Your S21FE might be prioritizing different network bands than your old phone. It's possible the Honor phone was better at utilizing a band with stronger penetration in your home.
* SIM Card Issues: A damaged or improperly seated SIM card can sometimes cause connectivity problems. Try reseating your SIM card or testing with a different SIM if possible.
* Location within your Home: Even within your home, signal strength can vary significantly. Try moving to different areas to see if reception improves.
Troubleshooting Steps:
* Restart your phone: A simple restart can sometimes resolve temporary software glitches affecting network connectivity.
* Check for software updates: Go to Settings > Software update > Download and install to ensure you have the latest software.
* Toggle Airplane Mode: Enable Airplane Mode for 30 seconds, then disable it. This can reset your network connection.
* Check your APN settings: Ensure your Access Point Name (APN) settings are correct for your carrier. You can usually find the correct APN settings on your carrier's website or by contacting their customer support.
* Test in Safe Mode: Boot your phone into Safe Mode (usually by holding the power button during startup and selecting "Safe Mode"). This disables third-party apps and helps determine if an app is interfering with network connectivity.
* Network Settings Reset: As a last resort, you can reset your network settings (Settings > General management > Reset > Reset network settings). Be aware that this will erase saved Wi-Fi passwords and Bluetooth connections.
If the issue persists:
* Contact your carrier: They can check for network outages or issues in your area and verify your SIM card and account settings.
* Contact Samsung Support: If you suspect a hardware issue with your phone, contact Samsung support for assistance or warranty service.
Regarding the comparison to your old Honor phone:
Keep in mind that direct comparisons between phones can be misleading due to the variables mentioned above. Focus on troubleshooting your S21FE and optimizing its settings for the best possible network performance.
Remember to provide more details like your carrier, location, and any specific error messages you're encountering when seeking further assistance.

I Asked Source: Google Gemini AI.
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