Hi, i am using samung s20 FE 5g and now there is a problem in my mobile WIFI after update. Due to this internet speed is not coming properly in mobile. Again and again I have to play with WIFI togel button or I have to reset network settings. Then it works fine for few minutes. afte few minutes again problem begins. I think samsung creates problems for the customer inside the update. So that customer can buy new phone. It is Very bad experience with samsung. I will suggest don't buy any samsung phone.
seem having throttle despite having 100mbps, 200Mbps and what ever plan with in minute its decreased to 5-6mbps, 9Mbps in my case its decreased to 1 Mbps.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
I bought the S20 fe 5g 10 days back and I am also facing the same issue. I tried to download same content from same url and wifi with another device and gives 7-8 mbps while on S20 Fe 5g I am getting 700-800kbps. I am very disappointed with the Low Wi-Fi Speed in such costly device. I was told by few users that Samsung is Throttling Write Speeds to control Heat which is leading to Low Download Speeds.
I have bought this phone just last week and have reported the bug through the members application and the are asking me to bare with them till they find a fix. This is not a resolution which I was expecting from a brand like samsung. Buying a flagship device and having such a bothersome experience.
Does anyone have any other options to take care of this please do let me know. What action we can take to raise this concern so we get a satisfactory result.
