Volume problem

[BiswadeepMunda]

I am facing sound issues while watching videos. 

If any notification comes while watching videos the volume goes down and do not comes normal again . This is happening after my UI update #SamsungIndia 

[Anonymous]

Reset your device normaly. Go to settings> General management> reset> click reset settings reset your device,

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support