Video Recording Problem

[Karan143]

Samsung S10 Plus 

Video Recording 

FHD+ 30fps. Good Work

But

FHD+ 60fps. Video blur Not Clear 

 Same issue

QHD+ 30fps. Good Work 

QHD+ 60fps. Video not clear recording 

Why. 

Pls resolve this problem 

[nripen00]

Please clear camera cache and data from app management, once completed restart your device once

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Karan143]

Same Issue
QHD+ 60fps.
FHD + 60fps
Video Recording blur.