Original topic:

Urgent Display Quality Concern with Galaxy S24 Ultra Dear Samsung Supp

(Topic created on: 02-03-2024 06:50 PM)
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SubbuK
Active Level 4
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Galaxy S
Hi Team,

I hope this message finds you well. I am writing to express my deep disappointment regarding the display quality on the Galaxy S24 Ultra. After a thorough comparison with the Galaxy S9 Plus, it has become evident that the brightness and vibrancy of colors on the S24 Ultra are subpar. 


Initially, I suspected that the issue was isolated to my device, but upon comparing it with five other S24 Ultra units, it is disheartening to observe that all of them exhibit the same display problem. I am particularly concerned about the possibility of a regression in mobile display quality, especially when compared to the vibrant display of the Galaxy S9 Plus. 

While considering the anti-reflection display as a potential factor, it is imperative that Samsung promptly investigates and addresses this issue. 

The display is a critical aspect of user experience, and the current discrepancy is a cause for significant concern among users, including myself. 

I urge Samsung to conduct a thorough examination of the display quality on the Galaxy S24 Ultra and take immediate steps to rectify this matter. Your prompt attention to this serious issue will undoubtedly contribute to maintaining the high standards Samsung is renowned for in the mobile industry. 

Thank you for your understanding, and I trust that Samsung will address this matter with the urgency it warrants.

Thanks & Regards,
Subbu.K
31 Comments
parksanim
Beginner Level 2
Galaxy S

Nope.

The update promise was not made by Samsung corporate, apparently.

https://www.androidpolice.com/samsung-galaxy-s24-ultra-washed-out-display-intended-behavior/

SubbuK
Active Level 4
Galaxy S
It appears that I have read a number of articles, and the S24 Ultra display is functioning as intended. If this is the case, the S24 Ultra may be considered a significant disappointment in the Galaxy S Series, as the majority of customers are dissatisfied with the display and If so Samsung fails this time.
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