Original topic:

Uploading Videos to WhatsApp Messes them Up

(Topic created on: 06-24-2024 05:11 PM)
813 Views
WarrenVos
Active Level 1
Options
Galaxy S
Does anybody know why when you upload a video to WhatsApp the quality is terrible, it's super blurry and the colours are all messed up? This is from an S24 Ultra and tried all things like HD upload via WhatsApp 
6 Comments
DanNicM
Active Level 1
Galaxy S
WhatsApp can't handle high quality videos, for future reference, just make sure your WhatsApp is set to send the highest quality and when you take a video from your camera, set the resolution lower. That seems to help a bit
Rudzani
Active Level 6
Galaxy S
Are you referring to sending on WhatsApp statuses or sending it to another person?
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WarrenVos
Active Level 1
Galaxy S
Yes when sending to other people....I think it's a Samsung feature that isn't compatible with WhatsApp... Will have to investigate
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Rudzani
Active Level 6
Galaxy S
There is an option to send photos as documents. It sends the original quality. It is very easy. Instead of choosing galary you must choose document and it will give you the option to choose from galary.

When uploading status you need to send it to yourself within the WhatsApp the forward it to your status. It is much better.

Unfortunately that's the workaround that we must use otherwise the quality is very poor.
Neolyn
Active Level 8
Galaxy S
I have also noticed that. It is due to WhatsApp reducing the image or video quality to 360p as it does not support 1080p, 4K or 8K content which our Samsung Devices use.

Only WhatsApp and Samsung can fix this as how they are doing it with Instagram etc.

HD on WhatsApp turns the image 720p which is still a downgrade from what your Samsung Devices are capable of.
Rudzani
Active Level 6
Galaxy S
There is an option to send photos as documents. It sends the original quality. It is very easy. Instead of choosing galary you must choose document and it will give you the option to choose from galary.

When uploading status you need to send it to yourself within the WhatsApp the forward it to your status. It is much better.

Unfortunately that's the workaround that we must use otherwise the quality is very poor.