Original topic:

Update

(Topic created on: 05-03-2021 09:52 AM)
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SoumyadeepHalder
Active Level 7
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Galaxy S
Hi 👋

Device - S21

My autodownload via wifi is on but this time on may update no update notification came . When i check on check on update update came .

What issue is this ?
2 Comments
Galaxy S
Hello. I have also seen this sometimes. May be the phone downloads during off hours based on usage patterns. I am not sure.
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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