Update issue

[Sam845]

Security and privacy showing to update, when I try to update,it shows up to date. What should I do now to update my S21+ (Japanese variant)?

[Shashankbhatnagar]

Restart the device

[Sam845]

Didn't work 😔

[goodthings]

Kindly reset factory data without backup of apps then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[Sam845]

Ok let me try this solution first .

[goodthings]

Your's most welcome.

[Sam845]

Didn't work 😪

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next security patch level updates by Samsung team. Maybe it's fix it by Samsung team soon. Thanks.

[Sam845]

I already did it.they told me to visit customer service.

[goodthings]

OK, go to service center. Thanks.