Original topic:

Update issue

(Topic created on: 11-07-2022 01:11 PM)
364 Views
prabhuj
Active Level 3
Options
Galaxy S
Hi All,

When we get Android 13 and one UI 5.0 update for my samsung s20 FE 5g..because s22 ultra users already upgraded..please someone clarify it.
9 Comments
s24karthik
Active Level 7
Galaxy S
There is no update issue. Yes S22 series got it as it's the latest of 2022 series which Samsung usually follows

Next coming weeks other S and Fold series will start getting based on regions

And for S20 FE 5G it will receive by Nov end or Dec 1st half. So no need to hurry
prabhuj
Active Level 3
Galaxy S
Thanks for your reply 👍 got it
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Ujjawals
Active Level 10
Galaxy S
Most probably Dec mid
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prabhuj
Active Level 3
Galaxy S
Why there is delay in update?
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s24karthik
Active Level 7
Galaxy S
There is no such delay in updates. S22 series has got it.

Now today S21 started to get stable in EU regions

Same other S and Fold series based on latest released 1st will start getting.

For S20FE 5G you have to calm down and wait.

No need to update it such urgent and get Greenline, motherboard issue etc ect
prabhuj
Active Level 3
Galaxy S
Ok @s24karthik fine thanks so like you said greenline motherboard issue will come after update like you say
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s24karthik
Active Level 7
Galaxy S
Yes for S20 series after UI 4.0 update it started coming there were 10k reports abt it
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prabhuj
Active Level 3
Galaxy S
Then i don't think i will not update it once they will resolve all the issues will update
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We'd like to inform you that your device is eligible for Android 13 in December 2022. Depending on the model and country or network operator, supported functions and schedules may change. We request you to please check your updates section from time to time.

If your issue will be not resolved, please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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