Update : Green Line Issue in Galaxy S22 after update

[shreyaspai]

Samsung Galaxy S22 Model

Green Line Issue post software update in October 

Facing 2 vertical green lines on the screen post software update. Went to service centre and filed a Job Sheet. No signs of physical damage noted on the screen or the phone.

Got a call from costomer service, they're so arrogant and speak nonsense. Although Job sheet tells no signs of physical damage, he claims it to be due to pressure on screen and told 'I press the phone too hard'.

Samsung not acknowledging the problem in S22 model but has acknowledged the same in S21 model. We costomers are clowns for samsung which is running this circus.

Extremely disappointed 

Attached images for reference.

[IMT47]

Which of the updates did you give?

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question > select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[shreyaspai]

Update : Was supposed to get a call from samsung regarding this issue today. Haven't heard back from them yet.