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06-16-2021 02:22 PM in
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06-16-2021 05:02 PM (Last edited 06-16-2021 05:08 PM ) in
Galaxy SPlease go to settings >apps >three dots menu > special access >optimise battery usage> Select all !!
And turn off optimisation for all the apps given in image !!
It solved my problem, it may solve urs as well !!
If this solves your problem then please accept it as solution !!
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06-17-2021 09:58 AM in
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06-17-2021 11:35 AM in
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06-17-2021 11:29 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
