Original topic:

Unable to switch on S20 FE 5G

(Topic created on: 01-02-2023 07:50 PM)
674 Views
Giriya
Active Level 1
Options
Galaxy S
After upgrade to Android 13 recently, my Samsung s20 is not stable..not sure is it the same issue with others.
Since yesterday Im unable to switch it on , even tried option of pressing power button and down vol key button for few sec.no success.. since not keeping well, planning to take near by Samsung service centre as its still in the warrantyperiod..
Any Suggestion from Admin ? 
8 Comments
pkkamaliya
Active Level 5
Galaxy S
If device is under warranty, better visit service center. Problem seems improper installation of update.
pkkamaliya
Active Level 5
Galaxy S
Not a big issue. They reinstall os and it might work ok.
Galaxy S
Have you tried contacting it to charger and see if its charging? Anyways if its in warranty better visit nearby service center.
Giriya
Active Level 1
Galaxy S
Yes i did for few times, but no success
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Giriya
Active Level 1
Galaxy S
I've handed over my mobile set to samsung service centre team as they confirmed the mother board issue and once they receive spare they are gonna replace it.
In case if this issue has surfaced after an year, then we've to bear it..its very scary when it comes to warranty n relayed topics.
Giriya
Active Level 1
Galaxy S
RT nagar samsung center handed over the phone ro yelahanka Sumsung service centre..not sure how long they will take from now and fix it ..its been 5 days and my samsung s20 fe 5g still in service for how many days..don't know..
cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Giriya
Active Level 1
Galaxy S
Samsung Support Team,
After Jan 2023 service on my s20 from Yelahanka Samsung services center, observed lot of issues over few weeks and recently I approached samsung Customer email I'd, but unfortunately except for some auto reply, none has approached nor called for detailed discussion on how we can address the ongoing issues..
Please review and revert to us at the earliest..

If required I can attach my email here..pls let me know..
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