Unable to remove selected background image from video call effect

[MOWW]

I have two previous selected background images in video call effect. I cannot any option to remove them. One UI 4.1 on S21 FE

[Mr_Mohit]

Go to app settings and 'clear data'

[MOWW]

It's not exactly a app, it's under advanced features. Cannot be found under apps

[samfan91]

Try deleting the source images or rename it.

[Members_HL87FHx]

I'm facing the same issue. I added few more images it's override the previous one's. But no option to remove.

[firas02]

Managed to find out how to delete them:

Tap the tree dots on the top right and go to 'About Video call effects' 

 Tap the info icon on the top right which takes you to app info

 Go into storage and clear data.

 

[MOWW]

Tried, images still exist. I believe they are cached by the feature :) It's a clear bug

[cyberpunk07]

Clear data -> force stop

It will be deleted

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
 
Warm Regards, 
Samsung Customer Support