Clearing the Cache might not solve this problem sometimes. However, if after clearing the Cache and the problem persist, the problem could be that you installed or update a third party app recently which could be preventing the store from updating. This happened to me recently and clearing the Cache couldn't fix it. What I did that solve the problem is that I recently noticed I updated an app (a third party app) called SoundAssistant. I went to delete this app and and the problem was resolved. Check if you have this app in your phone. The recent update is causing this problem. Let me know if this solve your problem and accept as solution.
Clearing the cache never helped I'm using s21 ultra My wife is using s21 Same problem Installing the update When you reopen the app it's asking to re install update
Had the same problem last month, tried clearing the cache and everything but I didn't work. For some reasons now the galaxy store is functioning properly(fixed). I'm also using S21 Ultra
Kindly backup your data and reset your phone to factory.
From the home screen, swipe either up or down to access apps.
Select Settings.
Select Cloud and Accounts
Tap on Backup and Restore
Select Backup.
You can also backup and update using Samsung Smart switch. Please see Smart switch link: https://www.samsung.com/za/support/smart-switch/ Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.
From the home screen, swipe either up or down to access apps.
