Around a week ago I wrote about the issue that I had with my Samsung S20 Ultra Camera Module which was facing condensation problem inside the Camera Lens. So I took it to nearby Samsung Service Centre as soon as I could and didn't use the device until then. After taking it to the service center and depositing my phone, I got a call that there is a issue with my charging port as well and the phone was not charging, weird for a device that was unboxed just a week ago huh?? My phone was not replaced but they resolved the issue under warranty. However, after my device was returned to me I took it home checked that the issue is resolved. thankfully there was no problem with the device whatsoever, but then when I was cleaning the back of my phone to put it in a case that I purchased I noticed dust particles inside the camera lens, like what the hell samsung??? Returned the phone right back to the service center. Pretty disappointed with the service even after investing a good chunk of money on a smartphone. Will surely think twice before buying samsung product in the future.
immediately exchange it if device not exeed 14 days .....or better you replace this with other because may you don't know that galaxy s20 ultra is having built-in hardwarely auto focus issue and samsung clearly said it's never gonna solved as it's hardware features
I really wish it wouldn't have been more than 14 Days. I would have exchanged or replaced the device without a second thought. Hard luck I guess. Anyways samsung fixed the autofocus issue with software updates.
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