Original topic:

Tons of issues

(Topic created on: 05-16-2023 05:19 PM)
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sashwat_s
Beginner Level 2
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Galaxy S
From the very first day of buying this Samsung galaxy s21 fe 5g it has tons of issu like hitting issue, which is normal happening 24/7 every time only by doing some simple small task the phone heat up like hell . 

Screen bloting issue, laging etc.. 


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4 Comments
samfan91
Active Level 10
Galaxy S
Return the mobile and get a refund/replacement, if you can...
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sashwat_s
Beginner Level 2
Galaxy S
Not possible bro , it's already been 6 months.
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samfan91
Active Level 10
Galaxy S
Hmm, very sad. Did you try factory reset? If you can't, then you push the next update through Samsung smart switch PC application.
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cs-member11
Moderator
Moderator
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Galaxy S


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Please visit this mentioned link to resolve your device hanging issue: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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