Hi. I've recently observed that the brightness of my screen has decreased. Outdoors, there is nothing visible. Under device assistance, I did a backlight test. It found a problem with the illumination, but how can you solve it?
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
