Original topic:

TPYE C EARPHONE

(Topic created on: 08-20-2023 11:28 PM)
160 Views
Srk70
Beginner Level 2
Options
Galaxy S
Using Type c earphone issue when i connect type c earphone samsung galaxy s21 fe some time not work sound somtime not work mic while calling time
5 Comments
abdxlhxsxxb
Active Level 6
Galaxy S
Maybe type c port has a problem or earphones. Try using alternate earphones!
0 Likes
Srk70
Beginner Level 2
Galaxy S
i trials many
0 Likes
Legendop_55
Active Level 3
Galaxy S
Only DAC supported earphone will work.
0 Likes
Galaxy S
Are u using original Samsung ones?
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query we would request you to please follow the basic steps to overcome the issue.

1.Request you to check other headphones with the same device or the same headphones with another device to verify.

2. Kindly check the device once after clearing the YouTube application data.
Path: - Settings > Apps > Youtube > Storage > Clear Data''.

3. Kindly check the device once after updating the Youtube application.(If update available)

4. Kindly uninstall the YouTube application and reinstall the app.

5. Check in safe mode
Press and hold the Power key, when the Power off icon appears.
Press and hold the power off icon.
Restart the device to exit safe mode

6. Reset the device
Go to settings>General Management>Reset

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:
https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes