Sound problem

[S10literaj]

In S10-lite after software update the sound and media volume degraded drastically. Horrible service. Please rectify this. 

[kris88]

Yes. And with me s10 lite. Volume level has gone down drastically

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[kris88]

I think after the June security patch update, the volume is better. You can check once. 👍🏼

[S10literaj]

Thanks. Let me check for the update. 👍