Original topic:

Some issues with s24 ultra

(Topic created on: 06-19-2024 12:08 PM)
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Mæĥəƴ
Beginner Level 4
Options
Galaxy S
Using s24 ultra for one month. I found gesture swipe for going back does not work properly. It happens many time a day. After 4-5 attepts it works. Second I found biometric and face lock sensor does not work properly. After many tries it works. 3rd issue is heating left side of my phone. Sometimes it feels like above 50 degree. Samsung team please do needful to resolve these issues. 
5 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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RAMULTRA24
Active Level 7
Galaxy S
Hi,

Also.Check Below Issue also once

After May 2024 Update also the below ISSUE was not fixed..

So Dissappointed 👎 👎 👎

SAMSUNG Urgently need to fix below Issue....

All S24 Ultra Users once check below Issue mobile once.....

Even I am unable to use samsung S24 Ultra even 10 minutes in Sunlight...


After using mobile for 3 minutes or so the Screen is getting Over heated & Unable to see the Display as it will become DIM after that it will become Normal only after you go it Indoor..

Unable to Use it even 10 Minutes in Sunlight Displayyyy..

Even we checked in My friend's S24 Ultra, Similar Issue in that Mobile also....
This Issue is Not there in S23 Ultra...

The S24 Ultra Display is very bad & Worst Display even when you compared to S23 Ultra also...

Even Samsung Service Centers also unable to fix this issue.

it's BIG ISSUE in a Samsung S24 ULTRA Flagship Mobile But Samsung was Unable was not taking this issue very Seriously and Fixing it !!!!

Even 10 thousand mobile we can use as much as time in Sunlight and it's Display is Super in Sunlight...

But Purchasing S24 Ultra Flagship Mobile of Samsung with Lakhs of Rupees But Unable to Use for even 5 minutes in Sunlight...

This is Very very BIG ISSUE in the Samsung Flagship Mobile S24 Ultra.

So Surely it's Samsung Responsibility to fix this Issue

or

Else Do Recall All S24 Ultra mobiles and change Displays

or

Refund to all effected S24 Ultra users
himz12
Active Level 6
Galaxy S
I 100% agree on the heating part. With normal usage the phone tends to get hot and while using camera its gets extremely hot.Could be due to the extreme temperature... but when i compare this to other devices this phone heats up a lot
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User28
Active Level 10
Galaxy S
I do not have any kind of gesture problems or the biometric unlock problems. Works perfectly for me. As for heating, except while using camera, it never heats. Yes, use camera for just say 2 to 3 minutes and the gets noticeably hot.
I agree camera and screen are the worst in this S24 ultra. This is my last phone in ultra series and i will not buy an ultra series again. And no I will not buy that fruit brand phone too.