My samsung galaxy j7 2016 mobile not taking more clear and sharper pictur as compare as j7 2015 model.Why?what is the reason what is the camera's sensors and flash is weak in that set as compare to j7 2015 model.Please define accurate answer i am waiting for your quick responce.
Acoording to your provided image, analysed that you didn't do focus on camera correct. While you capture any image from camera then make sure that you set the camera focus properly and then click on capture button. If you face this problem again after focusing properly then please provide logs for the same. How to take logs ? dial *#9900#>> Debug Level Enabled:MID Once the issue happened then dial *#9900# > Run dumpstate/logcat/modemlog. Once the logs are captured > Tap on "Copy to sdcard(include CP Ramdump)" option. Then open My Files. Logs got copied to "log" folder. Zip the logs folder and upload the logs to this post. Please make sure that before taking logs for the same exit from KNOX mode first then take logs. Thanks:)
Respected sir/ mam my new samsung galaxy j7 2016 mobile is not taking clear n sharper picture as compare as old galaxy j7 2015 model.why? why r u not reply that's solution if in new adition camera's senssor is weak or not please reply on that the issue.I am waiting for your quick and positive responce.
We are analyzing this comparison. Hope it will take some more days as the Marshmallow for J7 2015 was released last week only and the J7 2016 was already a Marshmallow device. So kindly bear with us. Once we get a concrete answer will acknowledge you.
Also, as mentioned by Ms.Shivani, if you can share the System logs for the Camera application after image capturing ; it would be good. You can do this by updating the Galaxy Community application from PlayStore. Current version is v1.5.9 Latest version is having enhanced UI with support for Push Notifications, Banners, Contests, Polls, Survey. Also the logs capturing from the system for the crash/normal procedure is more helpful. Need to enable the "Send diagnostic logs" option from Galaxy Community application settings.
[url=https://play.google.com/store/apps/details?id=com.samsung.android.tellus]Click here to update[/url] Thanks.
