Original topic:

Software update

(Topic created on: 03-26-2026 08:38 AM)
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TAPSFLAME
Beginner Level 2
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Galaxy S
My S21 ultra is still on version 14 UI 6.1 keeps on saying up to date, what should l do
2 Comments
SamsungComm1
Moderator
Moderator
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Galaxy S

Hi TAPSFLAME, here is a step-by-step plan to troubleshoot the device:

The "Smart Switch" Force

>Download Samsung Smart Switch on a Windows PC or Mac.

>Connect your S21 Ultra via a high-quality USB cable.

>Once the app recognizes your phone, it will automatically check for a firmware update. If one is available, an "Update" button will appear next to your device name. 

 

 You may also reach out to a Samsung service centre to assist with updating the device, please use the below link to locate a service centre near you:

https://www.samsung.com/za/support/service-centre/

 

Sky4ll
Active Level 9
Galaxy S
That's the final update.
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