Original topic:

Software failed to update

(Topic created on: 08-09-2022 11:04 PM)
310 Views
Ronkzz
Active Level 7
Options
Galaxy S

image



Tried everything but nothing helps
( Tried to update in safe mode, used smart switch)

Phone not restarting even restart option choosen
Phone doesn't restart automatically
Every time i have to force restart 
Any solution? 
2 Comments
NOOB_1ST_ACC
Expert Level 5
Galaxy S
Go to service center asap
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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