Original topic:

Slow charging.

(Topic created on: 04-28-2020 01:55 AM)
324 Views
akhilove
Active Level 2
Options
Galaxy S
My s10 plus is taking more time to fully charge now. It takes like 2 hours and 22 minutes to charge from 0 to 100%. Does anyone has this issue? Does anyone know how to solve this issue?
5 Comments
ganeshk94
Expert Level 5
Galaxy S
All Samsung flagship phone have this issue. Don't worry it will be solved in upcoming updates.
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akhilove
Active Level 2
Galaxy S
ok thank you👍👍
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pras7007
Active Level 2
Galaxy S
same happening with my s10
cs_member9
Active Level 7
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

Device has in-built fast charging feature, you can charge the battery more quickly while device or its screen is turned off.

If the fast charging feature is not activated:-

 

On Home screen, launch the Settings → Device care → Battery → more option → Settings → Activate Fast cable charging option.

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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akhilove
Active Level 2
Galaxy S
its already turned on
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