Original topic:

Signal issues

(Topic created on: 01-15-2023 10:05 PM)
382 Views
mdpr
Active Level 3
Options
Galaxy S
I am using Samsung S22 Ultra, When I entered into no signal area, network not found , after coming back to the signal area still it not shows signal. Signal cames only after restarting the mobile. I raised this complaint several times.
7 Comments
rohans69
Active Level 9
Galaxy S
Does other devices work fine in the same location
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mdpr
Active Level 3
Galaxy S
It works fine in other devices
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rohans69
Active Level 9
Galaxy S
Probably motherboard issue,its gonna cost you if its out of warranty,but I guess s22 series is still in warranty.
Pixel 7 series devices has these issues here and there,but after replacing motherboard they are long gone.
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Anuj055
Active Level 4
Galaxy S
Network issue in s22 ultra manufacturing defect in all devices
_Sara_
Expert Level 4
Galaxy S
Not in all
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Gir1234
Active Level 4
Galaxy S
Request you to please don't invest your hard earned money in bakwas Samsung products. I've suffered a lot.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.

Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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