Secure phone in device care not showing

[AmeenSidds]

Hello everyone.

I bought my s9 recently and found that its unlocked and I cannot see the antivirus thing in my device care setting. Can anyone know whats the issue? 

[SHINAN-EpFBz]

go to settings- search device protection

[AmeenSidds]

Not there

[SHINAN-EpFBz]

settings- lock screen and security- google play protect

[AmeenSidds]

Not there.

[SHINAN-EpFBz]

you need a support from s9 users
if you can't find them you can use third party security application

[SHINAN-EpFBz]

also please check you software information

[AmeenSidds]

3.4 for me

[SHINAN-EpFBz]

i am using note 20 ultra
and it was updated on 1st December
if you have knox even it's previous version your device is secured
only you have to take care about installing apps from untrusted sources

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/