Screen shot failure

[Anshu]

When i try to take screenshot via notification panel ....i get error message "failed to acquire permission for storage".....from which setting option i can give this permission.

[Sidhabhi]

Go to settings>apps>show system apps>and try storage manager permissions (am not 100% sure)

[SDC-X]

Search for "Samsung Capture" in the Apps page within Settings and make sure that show system apps is enabled (you can find that option by tapping on the sorting icon). Tap on Samsung Capture then on the page that opens find the permissions section, tap on it to see all permissions then tap on Files and Media and select Allow.

[Sidhabhi]

Yes..I was searching for smart capture🙂...

[Anshu]

Nothing in settings named as capture

[SDC-X]

1. Open "Settings"
2. Open "Apps"
3. Tap on the sort icon
4. Enable "Show system apps" and press ok
5. On the "App" page tap on the search icon
6. Type "Samsung capture"
7. Tap on "Samsung capture"
8. Tap on "Permissions"
9. Tap on "Files and media"
10. Tap on "Allow management of all files"
11. Go to home
12. Take a screenshot

[Anshu]

See....all permissions given

[SDC-X]

Are these settings turned on too ?

[Anshu]

Yes

[SDC-X]

Try force stopping and clearing the cache