Screen recording issue

[devloyal]

I am facing screen recording issue while recording media sound & media mic.. but when I record in no sound recording start working. 

Please clear the issue. Can't recording in media sound & media sound mic

[sanjay-sRoy]

Hi

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support